The Spa at The Alfond Inn

We strongly recommend that you schedule spa appointments before you arrive at the Spa. Reservations are subject to availability and must be guaranteed with a credit card.

Treatment times are reserved especially for you. We kindly request that cancellations or changes to appointments be made at least 24 hours in advance for single services and 48 hours in advance for multiple treatments. A 50% charge will be applied to your credit card for failure to follow this policy. NO show or same-day cancellation appointments will be charged in full. Cancellations of packages or small private parties require one week’s notice. Groups are subject to a minimum 14-day cancellation policy.

Please notify our spa concierge if you have high blood pressure, allergies, any physical ailments, or special needs, have had recent surgeries or medical procedures, or if you are pregnant or breastfeeding. This information may also be completed on your Personal Care Guide before arrival at The Spa. These health considerations would affect your choice of services.

We suggest that you arrive 30 minutes before your appointment time to have the opportunity to use our amenity space and begin to relax.

As a courtesy to our other clients, late arrivals will only receive the remaining available appointment time and will be charged the full-service fee. 

Outside food or alcohol is prohibited in The Spa. A guest appearing under the influence will be denied access to The Spa.

Our Spa Concierge will help you plan the perfect spa experience to meet your specific needs. Please inform the concierge of any medical concerns, or therapist preferences during the reservation consultation.

Disrobe to the level of your comfort. Undergarments are not necessary, but you may wear them during your treatment if you prefer. Our licensed therapists are trained to drape a sheet or towel over your body in a discrete manner, always assuring your privacy. Bathing suits are recommended in the hydrotherapy amenities and are required for the pool.

Shaving is not recommended before any body exfoliation treatment or hair removal services. Men should please shave 2 hours before their scheduled facial treatment.

All spa guests must be 16 or older to schedule a treatment and 18 or over to use the amenities. Guests 16-17 years of age must have an adult guardian present in the room throughout the treatment, and service must be with the same cisgender therapist (access to spa amenities, including the pool, will not be available for guests under 18).

In consideration of our other guests, we ask that you turn off your cell phone before entering The Spa.

We accept all major credit cards.

Please note that a mandatory surcharge of 25% will be added for all a la carte services and day spa packages you receive and will be dispersed to the spa staff that served you during your visit. Gratuities are optional and are left at your discretion. Gratuities are retained in full by the provider(s) performing the service(s). Prices and services are subject to change without notice.

Please do not bring or leave valuables in the facility or lockers. We are not responsible for any theft or loss of personal property, including jewelry or other personal items.